NHS Friends and Family Results

  • Thinking about your GP practice overall, how was your experience of our service?

    • Answer Total
      Very Good 5355
      Good 428
      Neither Good Nor Poor 76
      Poor 53
      Very Poor 48
      Don't Know 16
  • What you had to tell us

    We asked... "Can you tell us why you gave that response?"

    Comment Date
    I’m really pleased with the service able to get an appointment when you need it. Saturday 30 May 2026
    I was able to get a same day appointment with a nurse who listened to me, and while she couldn’t give me an immediate resolution she promised to speak to a doctor and call me later. I got a call from her as promised and my prescription was changed to match my request. Saturday 30 May 2026
    Listened really well to me and explained everything very clear and what he was going to happen I had a long appointment as I had two issues and he was really understanding and again explained it really clearly and even spoke to me a day later explaining what he had soy . Thursday 28 May 2026
    As usual, both front-desk staff and the doctor were first class. Wednesday 27 May 2026
    Reception staff friendly and helpful Wednesday 27 May 2026
    Dr I had results from private consultants and Dr Rookledge took his time and explained all my results very clearly. All the staff, nurses and doctors are excellent. Wednesday 27 May 2026
    I was given a phone appointment promptly and my problem was dealt with quickly Wednesday 27 May 2026
    Dr.Ayegoro is particularly thorough and kind . I am always very pleased when I see her. Wednesday 27 May 2026
    We are very lucky to have such an excellent surgery in our village, Such a good service to us at all time. Wednesday 27 May 2026
    Dr gave me reassurance re pain I am in. Also increased medication to help with another problem I have had for a while. Wednesday 27 May 2026