CANCELLATION LINE- the quick and easy way to cancel your appointment.
WATCH THE VIDEO HERE
Telephone 01327 842360 or call in at the surgery after 08:00 each weekday morning to arrange an appointment with either a doctor or a practice nurse. On-line booking of routine doctor appointments is also available via the link at the top of this page (you must be registered first).
We endeavour to see patients on the same day as they request an appointment although occasionally we may only be able to offer an appointment on the following day.
There are a limited number of pre-bookable appointments available for follow up consultations.
The appointment system is regularly reviewed to try and offer the best service possible.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
The practice is open alternate Saturdays for appointments with a GP and practice nurse. Advanced booking appointments only are available between 08:30 and 12:00
If the doctor or nurse needs to carry out an intimate examination you may ask for a chaperone to be present. You may choose to have either an available member of staff (usually a nurse) or a person of your choice in attendance. You should make your wishes known to the doctor or nurse, or prior to the consultation the receptionist. If no suitable person is available another appointment can be made for the examination.
When you arrive at the surgery for your appointment, look for our 'automated check-in' which is located on the wall near reception. With a few simple steps you can check yourself in for your appointment without having to queue at reception. This is ideal for those patients who just wish to let us know that they are here. You will still need to see the receptionist if you have any other requirements.
- Gently touch the screen to start the process
- Touch the screen to select which month you were born
- Touch the screen to select which date you were born
- Touch the screen for initial of surname
- Confirmation of appointment time and doctor / nurse you will be seeing appears on the screen
Take a seat and wait for your name to appear on the display board behind reception.
Available with both doctor and nurse and can be pre-booked any weekday morning by telephoning 01327 842360. You will be asked to telephone a different number at the arranged consultation time.Telephone consultations are particularly useful as a follow up from a previous consultation or for a medication review.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. A cancellation line is now available, please call 01327 841841 to cancel an appointment that is no longer needed. This service is available 24 hours a day.